Contact information
Contact Us
We’re always happy to hear from you. Whether you have a question about your order, need help with shipping, returns or exchanges, or simply want to know more about Lady X Aura, our team is here to assist you.
Get in Touch
WhatsApp / Call: +91 9711397678
Email: ladyxaura7@gmail.com
Instagram: @ladyxaura.official
You can also follow us on Instagram for our latest collections, updates, and announcements.
Customer Support Hours
Monday to Saturday
10:00 AM – 6:00 PM
We aim to respond to customer enquiries as quickly as possible during our support hours.
Need Help With Your Order?
For faster assistance, please share the following details when contacting us:
- Order ID / Order Number
- Full name used while placing the order
- Registered phone number or email address
- A brief description of your concern
- Photos or videos, if your concern involves a damaged, incorrect, or defective product
Providing these details helps our team understand your concern and assist you more efficiently.
Returns & Exchanges
If you would like to return or exchange an item, please review our Return & Exchange Policy before contacting us.
Our team will be happy to guide you through the process and assist with eligible requests.
Order & Delivery Assistance
For help with:
- Order status
- Shipping and delivery
- Express shipping
- COD orders
- Returns and exchanges
- Product concerns
- Payment-related issues
Please contact us through WhatsApp, phone, or email.
Business Enquiries
For collaborations, partnerships, or other business-related enquiries:
Email: ladyxaura7@gmail.com
Please include the purpose of your enquiry so that we can assist you appropriately.
Stay Connected
Follow Lady X Aura on Instagram:
Instagram: @ladyxaura.official
Stay connected with us for new collections, styling inspiration, launches, offers, and updates.
Important Notice
For your safety, please communicate and make payments only through the official Lady X Aura website and the contact details listed on this page.
We will never ask you to make a payment to an unrelated personal account or share sensitive banking information through unofficial channels.
Lady X Aura
Thank you for choosing Lady X Aura. Your trust means a lot to us, and we’re always here to make your shopping experience as smooth and enjoyable as possible. ♡