Contact information

Contact Us

We’re always happy to hear from you. Whether you have a question about your order, need help with shipping, returns or exchanges, or simply want to know more about Lady X Aura, our team is here to assist you.

Get in Touch

WhatsApp / Call: +91 9711397678
Email: ladyxaura7@gmail.com
Instagram: @ladyxaura.official

You can also follow us on Instagram for our latest collections, updates, and announcements.

Customer Support Hours

Monday to Saturday
10:00 AM – 6:00 PM

We aim to respond to customer enquiries as quickly as possible during our support hours.

Need Help With Your Order?

For faster assistance, please share the following details when contacting us:

  • Order ID / Order Number
  • Full name used while placing the order
  • Registered phone number or email address
  • A brief description of your concern
  • Photos or videos, if your concern involves a damaged, incorrect, or defective product

Providing these details helps our team understand your concern and assist you more efficiently.

Returns & Exchanges

If you would like to return or exchange an item, please review our Return & Exchange Policy before contacting us.

Our team will be happy to guide you through the process and assist with eligible requests.

Order & Delivery Assistance

For help with:

  • Order status
  • Shipping and delivery
  • Express shipping
  • COD orders
  • Returns and exchanges
  • Product concerns
  • Payment-related issues

Please contact us through WhatsApp, phone, or email.

Business Enquiries

For collaborations, partnerships, or other business-related enquiries:

Email: ladyxaura7@gmail.com

Please include the purpose of your enquiry so that we can assist you appropriately.

Stay Connected

Follow Lady X Aura on Instagram:

Instagram: @ladyxaura.official

Stay connected with us for new collections, styling inspiration, launches, offers, and updates.

Important Notice

For your safety, please communicate and make payments only through the official Lady X Aura website and the contact details listed on this page.

We will never ask you to make a payment to an unrelated personal account or share sensitive banking information through unofficial channels.

Lady X Aura

Thank you for choosing Lady X Aura. Your trust means a lot to us, and we’re always here to make your shopping experience as smooth and enjoyable as possible. ♡